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VoIP Help Videos

We have produced a series of videos available here, throughout the site and on YouTube to assist our customers in fully utilising the many features of our VoIP services.

If you need help with our VoIP services, or would just like more information about how they work, please take a moment to watch our videos.

View Services Video Playlist

Select Video by Topic

	Setting up a new Account and Number		Checking Your VoIP Status
	How to Top Up & Auto Top Ups		Registering Your Account with a Softphone
	Setting up your Dial Plan		How to Divert Your Number
	Your Voicemail		How to Transfer Call Credit Between Your Accounts
	How to Transfer a Number Between VoIPon IDs		How to Add a VoIP Account & Extra Channels
	SMS Callback		How to Set Up ThreeCall
	How to Route to an External Provider		Your Call Record Downloads & Payment Records
	Fax to Email		Checking Our Call Tariffs
	Personalising Your Accounts		Understanding Your Account Summary
	Account Call Records		Account Payment Records
	Dial In Codes		Route to a PBX
	Number Renewal		Online Invoices
	Submitting a Returns Request

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