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Fanvil VoIP Phones

Fanvil X2CP IP Call Centre IP Phone

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Key Features
  • 2 SIP Lines, 3-way conferencing
  • LED function Keys for mute/hold/auto answering
  • 10/100Mbps Ethernet with PoE integration

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SKU:X2CP
Brand: Fanvil
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Fanvil X2CP IP Phone (PoE)

The Fanvil X2CP is a PoE integrated professional call centre IP phone with an intuitive design and rich features.

Effective call monitoring, LED function keys for mute/hold/auto answering/headset and the foot pedal switch, will highly benefit call centre staff; as will the PoE integration and rich extension functions of call center headset support and EHS wireless headset support. The backlit high resolution display allows users to access key information at a glance.

Fanvil X2CP Key Features

  • Professional IP phone customised for call centres
  • 2 SIP Lines, 3-way conference
  • Supports HD audio (only for connecting HD headset)
  • 128x48 black-and-white backlit display
  • Supports call center headset (RJ9 port, 3.5mm port)
  • Electronic Hook Switch (EHS) support for wireless headset
  • LED function Keys for mute/hold/auto answering
  • Supports off-hook/on-hook by pedal switch
  • 10/100Mbps Ethernet with PoE integration
  • Supports LDAP, XML phonebook
  • Compatible with major platforms: 3CX, Asterisk, Broadsoft, Elastix, Metaswitch etc.
HD audio supported
The X2CP supports HD audio, delivering a crystal clear, life-like voice communication

HD audio support

Black and white backlit display
The 128x48 backlit high resolution display and friendly UI design allows users access key information at a glance

 

Black and white backlit display

LED button
LED buttons of Mute/Hold/Auto Answering/Headset are convenient and intuitive to greatly improve productivity of call centre staff.

LED button

Fanvil X2CP - Technical Specifications

Generic

  • 2 SIP lines
  • HD voice
  • PoE enabled (X2CP/x2P)
  • Headset mode
  • Optional external power supply (X2CP adn X2P optional)

Call Features

  • Call out / answer / reject
  • Mute / unmute (microphone)
  • Call hold / resume
  • Call waiting
  • Intercom
  • Caller ID display
  • Anonymous call (Hide caller ID)
  • Call forwarding (always / busy / no answer)
  • Call transfer (attended / unattended)
  • Call parking / pick-up (depending on server)
  • Redial
  • Do-not-disturb (DND)
  • Auto-answering
  • Voice message (on server)
  • 3-way conference
  • Hot line
  • Hot-desking

Phone Features

  • Local phonebook (500 entries)
  • Remote phonebook (XML / LDAP, 500 entries)
  • Call log (100 entries, in / out / missed, 600 entries)
  • Black / white list call filtering
  • Voice Message Waiting Indication (VMWI)
  • Programmable soft keys
  • Network time synchronisation
  • Support Plantronics wireless headset (through Plantronics AD-80 EHS cable)
  • Support Jabra wireless headset (through Fanvil EHS20 EHS cable)
  • Support recording (through server recording)
  • Action URL / active URI
  • uaCSTA
  • Full-duplex acoustic echo canceller (AEC)
  • Voice activity detection (VAD) / Comfort Noise Generation (CNG) / Background Noise Estimation (BNE) / Noise Reduction (NR)
  • Packet Loss Concealment (PLC)
  • Dynamic adaptive jitter buffer up to 300ms
  • DTME: in-band, out-of-band-DTMF-Relay (RFC2883)/SIF INFO

Audio

  • Wideband ADC / DAC 16KHz sampling
  • Narrowband CODEC: G.711a/u, G.723.1, G.726-32K, G.729AB
  • Wideband CODEC: G.722
  • Web-based packet dump
  • Configuration export/import
  • Phone book import/export
  • Firmware upgrade
  • Syslog

Networking

  • 10/100Mbps Ethernet, dual bridged port for PC bypass
  • IP configuration: Static / DHCP / PPPoE
  • Network access control: 802.1x
  • VPN: L2TP / openVPN
  • VLAN
  • LLDP
  • QoS
  • RTCP-XR(RFC3611), VQ-RTCPXR(RFC6035)

Protocols

  • SIP2.0 over UDP/TCP/TLS
  • RTP/RTCP/SRTP
  • STUN
  • DHCP
  • PPPoE
  • 802.1x
  • L2TP
  • OpenVPN
  • SNTP
  • FTP/TFTP
  • HTTP/HTTPS
  • TR069

Deployment & Maintenance

  • Auto-provisioning via FTP/TFTP/HTTP/HTTPS/DHCP OPT66/SIP PNP/TR069
  • Web management portal
  • Web-based packet-dump
  • Configuration export / import
  • Phonebook import / export
  • Firmware upgrade
  • syslog

Physical Specifications

  • LCDx1
    -X2C/X2CP: 128x48 dot-matrix backlit display
    -X2P: 2.8 inch (320x240) colour-screen
  • Keypad: 23 keys, including
    -4 soft keys
    -4 LED function keys (MUTE, Hold, Auto Answer, Headset)
    -12 standard phone digits keys
    -2 volume control keys, lower / increase (left / right)
    -1 volume select key, (down)
  • 1.5M CAT5 Ethernet cable x1
  • Earphone bracket x 1
  • 3.5mm port x2: headset x1, foot pedal x1
  • RJ9 port x2: headset x1, monitor earphone x1
  • RJ45 port x2: network x1, PC x1 (Bridged to Network)
  • PC power input: 5V/0.6A
  • Power consumption: idle – 0.9~1.6W, peak – 1.6~2.5W
  • Working temperature: 0~45℃
  • Working humidity: 10~95%
  • Installation: Desktop Stand
  • Colour: black
  • Device dimensions: without earphone bracket: 100.8x147x107.4mm. With earphone bracket: 100.8x155.4x246mm
  • Gift box dimensions: 200x175x52mm
  • Outer CTN dimensions: 555x370x220mm (20 PCS)

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