Configure Fanvil X Series for 3CX<\/strong><\/h1>\n[\/et_pb_text][et_pb_text _builder_version=”3.9″ text_font=”Poppins||||||||” text_text_color=”#ffffff” text_font_size=”18px” text_line_height=”1.6em” background_layout=”dark” animation_style=”fade” animation_delay=”100ms”]<\/p>\n
A quick guide to auto provisioning Fanvil X Series with 3CX.<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″][et_pb_image src=”https:\/\/www.voipon.co.uk\/gb\/wp-content\/uploads\/2021\/02\/3cxfanvil_configure-1.png” _builder_version=”3.9″ animation_style=”fade” \/][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Our Services” _builder_version=”3.9″ custom_padding=”20px|0px|20px|0px” saved_tabs=”all” prev_background_color=”#000000″ next_background_color=”#f3f5f9″][et_pb_row admin_label=”Title Row” custom_padding=”0px|||” custom_margin=”0px|||” _builder_version=”3.9″][et_pb_column type=”4_4″][et_pb_text admin_label=”Title” _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”40px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|”]<\/p>\n
Supported Models: Fanvil X Series<\/a><\/h2>\n\n- Fanvil X1\/ X1P\/ X1S<\/strong><\/a>\/ X1SP<\/a><\/strong>\/ X1SG<\/li>\n
- Fanvil X2C<\/strong><\/a>\/ X2P<\/strong><\/a><\/li>\n
- Fanvil X3\/ X3P\/ X3S<\/strong><\/a>\/ X3G\/ X3SG<\/strong><\/a> \/ X3U<\/strong><\/a><\/li>\n
- Fanvil X4<\/strong><\/a>\/ X4G\/ X4U<\/strong><\/a><\/li>\n
- Fanvil X5\/ X5G\/ X5S\/ X5U<\/strong><\/a><\/li>\n
- Fanvil X6 (Hardware version 1.2 and higher) \/ X6U<\/strong><\/a><\/li>\n
- Fanvil X7<\/strong><\/a>\/ X7C<\/strong><\/a>\/X7A<\/strong><\/a><\/li>\n
- Fanvil X210<\/strong><\/a><\/li>\n<\/ul>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Web Design CTA” _builder_version=”3.9″ background_color=”#f3f5f9″ box_shadow_style=”preset7″ box_shadow_horizontal=”0px” box_shadow_vertical=”-20px” box_shadow_color=”#f3f5f9″ custom_padding=”60px|0px|60px|0px” prev_background_color=”#ffffff” next_background_color=”#ffffff”][et_pb_row admin_label=”Title Row” custom_padding=”0px|||” custom_margin=”0px|||” _builder_version=”3.9″][et_pb_column type=”4_4″][et_pb_text admin_label=”Step 1″ _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”22px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|” header_2_text_color=”#fc7222″]<\/p>\n
Step 1. Upgrade to the required firmware<\/h2>\n
Ensure that the phone is running on the required firmware by 3CX. In case the device needs manual updating download the latest distributed required firmware by 3CX\u00a0here<\/a><\/span>. Read how to check what firmware the phones are running on and how to upgrade them in this guide:\u00a0How to manually upgrade a Fanvil IP phone<\/a><\/span>.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Web Design CTA” _builder_version=”3.9″ background_color=”#ffffff” box_shadow_style=”preset7″ box_shadow_horizontal=”0px” box_shadow_vertical=”-20px” box_shadow_color=”#f3f5f9″ custom_padding=”60px|0px|60px|0px” prev_background_color=”#f3f5f9″ next_background_color=”#f3f5f9″][et_pb_row admin_label=”Title Row” custom_padding=”0px|||” custom_margin=”0px|||” _builder_version=”3.9″][et_pb_column type=”4_4″][et_pb_text admin_label=”Step 2″ _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”22px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|” header_2_text_color=”#fc7222″]<\/p>\n
Step 2: Factory Reset the IP Phone<\/span><\/h2>\nBefore provisioning the IP phone, the phone must be brought back to factory defaults in case the device has residual settings of a previous configuration. To reset the device read our\u00a0How to factory reset Fanvil X and H series phones<\/a><\/span>\u00a0guide.<\/span><\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Web Design CTA” _builder_version=”3.9″ background_color=”#f3f5f9″ box_shadow_style=”preset7″ box_shadow_horizontal=”0px” box_shadow_vertical=”-20px” box_shadow_color=”#f3f5f9″ custom_padding=”60px|0px|60px|0px” prev_background_color=”#ffffff” next_background_color=”#ffffff”][et_pb_row admin_label=”Title Row” custom_padding=”0px|||” custom_margin=”0px|||” _builder_version=”3.9″][et_pb_column type=”4_4″][et_pb_text admin_label=”Step 3″ _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”22px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|” header_2_text_color=”#fc7222″]<\/p>\n
Step 3: Provisioning the phone<\/span><\/h2>\nThere are several methods to provision a phone:<\/span><\/p>\n\n- Plug & Play – \u00a0For phones on the local LAN or behind the 3CX SBC.<\/span><\/li>\n
- RPS – For phones on remote networks that will connect directly to 3CX and use STUN.<\/span><\/li>\n<\/ul>\n
Local LAN or SBC: Provision via Plug\u2019n\u2019Play<\/span><\/h3>\n\n- Connect the phone to the network. A PnP request will be sent automatically to 3CX.<\/span><\/li>\n
- Go to\u00a03CX Management Console \u21d2\u00a0\u201cPhones\u201d<\/b>\u00a0page. The new phone will be marked in\u00a0Bold.<\/span><\/li>\n<\/ol>\n
![\"\"](\"https:\/\/lh5.googleusercontent.com\/vdU1sjUwfRjUxLl2tLtoHkrC_oSFX636ka9Ni8Oru1p2i3V78xbc2PA2QmgE4oRa4epNILxAycyjvZaKsbwmHtQKXKgoGuLfKnlKEGj-PsZZxlH4RsSUNi-cKcHQQlxunQ\" "\\"Fanvil")
<\/p>\n
\n- Click on the\u00a0BOLD\u00a0<\/span>entry and choose between\u00a0\u201cAssign Ext\u201d<\/b>\u00a0or\u00a0\u201cAdd Ext\u201d<\/b>, depending on whether you want to assign the phone to an existing extension or\u00a0create a new one.<\/span><\/li>\n<\/ol>\n
![\"\"](\"https:\/\/lh4.googleusercontent.com\/86M2k8QLNCLXOkCsIg6pcEgHN6wEktljB3YP9tF3LCz4AzQwxsE3eNf8x5p0L3nSuyCo9XLs15xsMXlNnyhta7RG1_6nOFlNbFkc4V_JmmKcggJgbm72wAc0Z9011bcmkQ\" "\\"Fanvil")
<\/p>\n
\n- All major provisioning settings are pre-populated. If your PBX has multiple network cards, select to which network this IP Phone is connected.<\/span><\/li>\n
- Click\u00a0\u201cOK\u201d<\/b>. The phone configures\u00a0automatically and will reboot to finalise the setup.<\/span><\/li>\n<\/ol>\n
Remote phones: Provision via RPS server<\/span><\/h3>\n\n- Take note of the phone\u2019s MAC address, usually written at the back.<\/span><\/li>\n
- Navigate to the 3CX Management Console\u00a0\u21d2\u00a0\u201cPhones\u201d<\/b>\u00a0and press\u00a0\u201c+ Add Phone\u201d<\/b>.<\/span><\/li>\n
- From the dropdown list select the extension to which this phone must be assigned.<\/span><\/li>\n
- In the next dialog select the Vendor\/Model of the phone and enter the device\u2019s MAC address.<\/span><\/li>\n<\/ol>\n
![\"\"](\"https:\/\/lh5.googleusercontent.com\/fsfhygZlNviRwHnAdaS9n3VXQv_uu3v_iCsIehoJksNp2VSrO2kPr_1CAAXh1IZSz6G32q_wiinxjaG8zFZ8miP_zxP2WBLclGeedMogVdsEJvnV35X3VEu7qvit32VdWQ\" "\\"Fanvil")
<\/p>\n
\n- Switch the\u00a0\u201cProvisioning Method\u201d<\/b>\u00a0to\u00a0\u201cDirect SIP (Stun – Remote)\u201d<\/b>\u00a0and click\u00a0\u201cOK\u201d<\/b>.<\/span><\/li>\n<\/ol>\n
![\"\"](\"https:\/\/lh6.googleusercontent.com\/e8cQ9yZQfZ30T8iB7pm18Ces9JKvIjgFmZ1OavYTR2RWpsRfXlncRL9o7PAbTa3UV_0MBMwqfYlgX8e04TvognSb-0lGpdVCpshNrxuci8BMiCGHxFWqi8wNFtSxxNfkkw\" "\\"Fanvil")
<\/p>\n
\n- You can make sure that the extension is ready to be configured via RPS by checking the\u00a0\u201cEvent Log\u201d<\/b>\u00a0from the dashboard:<\/span><\/li>\n<\/ol>\n
![\"\"](\"https:\/\/lh6.googleusercontent.com\/D7nYlcmHWwKB-MbbajQsdMAdqmbWkVNMm1nJvm4xlttbaaEBeJwUfZ4hBDOla6GVYI6oxn4xSu4C76MpwtPC0RAH-gE-4bWDYEEBTNiCbKy02p7PURBuxrKxxbiycyEEYQ\" "\\"Fanvil")
<\/p>\n
If the message appears as a\u00a0\u201cWarning\u201d<\/b>\u00a0follow the instructions outlined in the message itself and use the Manual Link Provisioning method outlined\u00a0here<\/a><\/span>.<\/span><\/p>\n\n- The phone is now ready to be provisioned – you can boot up the phone anywhere in the world with access to the internet.<\/span><\/li>\n
- Press\u00a0\u201cView\u201d<\/b>\u00a0to access the\u00a0\u201cAuto Provisioning\u201d<\/b>\u00a0stage.<\/span><\/li>\n
- The phone will prompt for username and password: Enter the extension number as username, press arrow\u00a0\u201cdown\u201d<\/b>\u00a0and\u00a0enter the\u00a0voicemail pin as the password.<\/span><\/li>\n<\/ol>\n
Note<\/span>: Ensure that the input mode is set to digits (red box).<\/span><\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Web Design CTA” _builder_version=”3.9″ background_color=”#ffffff” box_shadow_style=”preset7″ box_shadow_horizontal=”0px” box_shadow_vertical=”-20px” box_shadow_color=”#f3f5f9″ custom_padding=”60px|0px|60px|0px” prev_background_color=”#f3f5f9″ next_background_color=”#f3f5f9″][et_pb_row admin_label=”Title Row” custom_padding=”0px|||” custom_margin=”0px|||” _builder_version=”3.9″][et_pb_column type=”4_4″][et_pb_text admin_label=”Step 4″ _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”22px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|” header_2_text_color=”#fc7222″]<\/p>\n
Step 4: Extended Phone Configuration<\/span><\/h2>\nIP phones can be tweaked to match the user\u2019s needs. Those might be skipped if they are not desired and the phone will be rolled out in a default configuration. Also, they can be altered at a later stage and changes applied via the Management Console \u2192 Phones \u2192 Select Device \u2192 Re-Provision :<\/span><\/p>\n\n- IP Phone Configuration Options<\/a><\/span>, configurable per device of the extension<\/span><\/li>\n
- IP Phone BLF\/DSS assignment<\/a><\/span>, global for all devices of the extension<\/span><\/li>\n
- IP Phone VLAN management<\/a><\/span>, configurable per device of extension<\/li>\n
- Customising the IP Phone background logo<\/a><\/span><\/li>\n<\/ul>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Web Design CTA” _builder_version=”3.9″ background_color=”#f3f5f9″ box_shadow_style=”preset7″ box_shadow_horizontal=”0px” box_shadow_vertical=”-20px” box_shadow_color=”#f3f5f9″ custom_padding=”60px|0px|60px|0px” prev_background_color=”#ffffff”][et_pb_row admin_label=”Title Row” custom_padding=”0px|||” custom_margin=”0px|||” _builder_version=”3.9″][et_pb_column type=”4_4″][et_pb_text admin_label=”Known Limitations” _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”22px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|” header_2_text_color=”#fc7222″]<\/p>\n
Known Limitations<\/span><\/h2>\n\n- Do not use special characters in Extension names or BLF labels.<\/span><\/li>\n
- BLF Layout: On Fanvil X4\/5 devices the first button is reserved for MWI indication and the second for Headset toggle (on\/off).<\/li>\n<\/ul>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_width=”on” width_unit=”off” custom_width_percent=”100%” _builder_version=”3.9″ module_alignment=”center”][et_pb_column type=”4_4″][et_pb_text admin_label=”Title” _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”40px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|”]<\/p>\n
The phone has successfully been configured for 3CX.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
[et_pb_section bb_built=”1″ admin_label=”Hero Section” disabled_on=”on|on|” _builder_version=”3.9″ use_background_color_gradient=”on” background_color_gradient_start=”#fafafa” background_color_gradient_end=”#c0bcbc” background_color_gradient_type=”radial” background_image=”https:\/\/www.voipon.co.uk\/gb\/wp-content\/uploads\/2019\/09\/voipon-buying-with-us.jpg” custom_margin=”0px||30px|” custom_padding=”30px||30px|” next_background_color=”#ffffff”][et_pb_row _builder_version=”3.9″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”1_2″][et_pb_text _builder_version=”3.9″ text_text_color=”#ffffff” header_font=”Poppins||||||||” header_text_color=”#ffffff” header_font_size=”36px” header_line_height=”1.3em” background_layout=”dark” animation_style=”fade”] How to Guide Configure Fanvil X Series for 3CX [\/et_pb_text][et_pb_text _builder_version=”3.9″ text_font=”Poppins||||||||” text_text_color=”#ffffff” text_font_size=”18px” text_line_height=”1.6em” background_layout=”dark” animation_style=”fade” animation_delay=”100ms”] A quick guide to auto provisioning Fanvil X Series with […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/pages\/50724"}],"collection":[{"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/comments?post=50724"}],"version-history":[{"count":16,"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/pages\/50724\/revisions"}],"predecessor-version":[{"id":50811,"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/pages\/50724\/revisions\/50811"}],"wp:attachment":[{"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/media?parent=50724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- \n
- Fanvil X1\/ X1P\/ X1S<\/strong><\/a>\/ X1SP<\/a><\/strong>\/ X1SG<\/li>\n
- Fanvil X2C<\/strong><\/a>\/ X2P<\/strong><\/a><\/li>\n
- Fanvil X3\/ X3P\/ X3S<\/strong><\/a>\/ X3G\/ X3SG<\/strong><\/a> \/ X3U<\/strong><\/a><\/li>\n
- Fanvil X4<\/strong><\/a>\/ X4G\/ X4U<\/strong><\/a><\/li>\n
- Fanvil X5\/ X5G\/ X5S\/ X5U<\/strong><\/a><\/li>\n
- Fanvil X6 (Hardware version 1.2 and higher) \/ X6U<\/strong><\/a><\/li>\n
- Fanvil X7<\/strong><\/a>\/ X7C<\/strong><\/a>\/X7A<\/strong><\/a><\/li>\n
- Fanvil X210<\/strong><\/a><\/li>\n<\/ul>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Web Design CTA” _builder_version=”3.9″ background_color=”#f3f5f9″ box_shadow_style=”preset7″ box_shadow_horizontal=”0px” box_shadow_vertical=”-20px” box_shadow_color=”#f3f5f9″ custom_padding=”60px|0px|60px|0px” prev_background_color=”#ffffff” next_background_color=”#ffffff”][et_pb_row admin_label=”Title Row” custom_padding=”0px|||” custom_margin=”0px|||” _builder_version=”3.9″][et_pb_column type=”4_4″][et_pb_text admin_label=”Step 1″ _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”22px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|” header_2_text_color=”#fc7222″]<\/p>\n
Step 1. Upgrade to the required firmware<\/h2>\n
Ensure that the phone is running on the required firmware by 3CX. In case the device needs manual updating download the latest distributed required firmware by 3CX\u00a0here<\/a><\/span>. Read how to check what firmware the phones are running on and how to upgrade them in this guide:\u00a0How to manually upgrade a Fanvil IP phone<\/a><\/span>.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Web Design CTA” _builder_version=”3.9″ background_color=”#ffffff” box_shadow_style=”preset7″ box_shadow_horizontal=”0px” box_shadow_vertical=”-20px” box_shadow_color=”#f3f5f9″ custom_padding=”60px|0px|60px|0px” prev_background_color=”#f3f5f9″ next_background_color=”#f3f5f9″][et_pb_row admin_label=”Title Row” custom_padding=”0px|||” custom_margin=”0px|||” _builder_version=”3.9″][et_pb_column type=”4_4″][et_pb_text admin_label=”Step 2″ _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”22px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|” header_2_text_color=”#fc7222″]<\/p>\n
Step 2: Factory Reset the IP Phone<\/span><\/h2>\n
Before provisioning the IP phone, the phone must be brought back to factory defaults in case the device has residual settings of a previous configuration. To reset the device read our\u00a0How to factory reset Fanvil X and H series phones<\/a><\/span>\u00a0guide.<\/span><\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Web Design CTA” _builder_version=”3.9″ background_color=”#f3f5f9″ box_shadow_style=”preset7″ box_shadow_horizontal=”0px” box_shadow_vertical=”-20px” box_shadow_color=”#f3f5f9″ custom_padding=”60px|0px|60px|0px” prev_background_color=”#ffffff” next_background_color=”#ffffff”][et_pb_row admin_label=”Title Row” custom_padding=”0px|||” custom_margin=”0px|||” _builder_version=”3.9″][et_pb_column type=”4_4″][et_pb_text admin_label=”Step 3″ _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”22px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|” header_2_text_color=”#fc7222″]<\/p>\n
Step 3: Provisioning the phone<\/span><\/h2>\n
There are several methods to provision a phone:<\/span><\/p>\n
- \n
- Plug & Play – \u00a0For phones on the local LAN or behind the 3CX SBC.<\/span><\/li>\n
- RPS – For phones on remote networks that will connect directly to 3CX and use STUN.<\/span><\/li>\n<\/ul>\n
Local LAN or SBC: Provision via Plug\u2019n\u2019Play<\/span><\/h3>\n
- \n
- Connect the phone to the network. A PnP request will be sent automatically to 3CX.<\/span><\/li>\n
- Go to\u00a03CX Management Console \u21d2\u00a0\u201cPhones\u201d<\/b>\u00a0page. The new phone will be marked in\u00a0Bold.<\/span><\/li>\n<\/ol>\n
- \n
- Click on the\u00a0BOLD\u00a0<\/span>entry and choose between\u00a0\u201cAssign Ext\u201d<\/b>\u00a0or\u00a0\u201cAdd Ext\u201d<\/b>, depending on whether you want to assign the phone to an existing extension or\u00a0create a new one.<\/span><\/li>\n<\/ol>\n
- \n
- All major provisioning settings are pre-populated. If your PBX has multiple network cards, select to which network this IP Phone is connected.<\/span><\/li>\n
- Click\u00a0\u201cOK\u201d<\/b>. The phone configures\u00a0automatically and will reboot to finalise the setup.<\/span><\/li>\n<\/ol>\n
Remote phones: Provision via RPS server<\/span><\/h3>\n
- \n
- Take note of the phone\u2019s MAC address, usually written at the back.<\/span><\/li>\n
- Navigate to the 3CX Management Console\u00a0\u21d2\u00a0\u201cPhones\u201d<\/b>\u00a0and press\u00a0\u201c+ Add Phone\u201d<\/b>.<\/span><\/li>\n
- From the dropdown list select the extension to which this phone must be assigned.<\/span><\/li>\n
- In the next dialog select the Vendor\/Model of the phone and enter the device\u2019s MAC address.<\/span><\/li>\n<\/ol>\n
- \n
- Switch the\u00a0\u201cProvisioning Method\u201d<\/b>\u00a0to\u00a0\u201cDirect SIP (Stun – Remote)\u201d<\/b>\u00a0and click\u00a0\u201cOK\u201d<\/b>.<\/span><\/li>\n<\/ol>\n
- \n
- You can make sure that the extension is ready to be configured via RPS by checking the\u00a0\u201cEvent Log\u201d<\/b>\u00a0from the dashboard:<\/span><\/li>\n<\/ol>\n
If the message appears as a\u00a0\u201cWarning\u201d<\/b>\u00a0follow the instructions outlined in the message itself and use the Manual Link Provisioning method outlined\u00a0here<\/a><\/span>.<\/span><\/p>\n
- \n
- The phone is now ready to be provisioned – you can boot up the phone anywhere in the world with access to the internet.<\/span><\/li>\n
- Press\u00a0\u201cView\u201d<\/b>\u00a0to access the\u00a0\u201cAuto Provisioning\u201d<\/b>\u00a0stage.<\/span><\/li>\n
- The phone will prompt for username and password: Enter the extension number as username, press arrow\u00a0\u201cdown\u201d<\/b>\u00a0and\u00a0enter the\u00a0voicemail pin as the password.<\/span><\/li>\n<\/ol>\n
Note<\/span>: Ensure that the input mode is set to digits (red box).<\/span><\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Web Design CTA” _builder_version=”3.9″ background_color=”#ffffff” box_shadow_style=”preset7″ box_shadow_horizontal=”0px” box_shadow_vertical=”-20px” box_shadow_color=”#f3f5f9″ custom_padding=”60px|0px|60px|0px” prev_background_color=”#f3f5f9″ next_background_color=”#f3f5f9″][et_pb_row admin_label=”Title Row” custom_padding=”0px|||” custom_margin=”0px|||” _builder_version=”3.9″][et_pb_column type=”4_4″][et_pb_text admin_label=”Step 4″ _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”22px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|” header_2_text_color=”#fc7222″]<\/p>\n
Step 4: Extended Phone Configuration<\/span><\/h2>\n
IP phones can be tweaked to match the user\u2019s needs. Those might be skipped if they are not desired and the phone will be rolled out in a default configuration. Also, they can be altered at a later stage and changes applied via the Management Console \u2192 Phones \u2192 Select Device \u2192 Re-Provision :<\/span><\/p>\n
- \n
- IP Phone Configuration Options<\/a><\/span>, configurable per device of the extension<\/span><\/li>\n
- IP Phone BLF\/DSS assignment<\/a><\/span>, global for all devices of the extension<\/span><\/li>\n
- IP Phone VLAN management<\/a><\/span>, configurable per device of extension<\/li>\n
- Customising the IP Phone background logo<\/a><\/span><\/li>\n<\/ul>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Web Design CTA” _builder_version=”3.9″ background_color=”#f3f5f9″ box_shadow_style=”preset7″ box_shadow_horizontal=”0px” box_shadow_vertical=”-20px” box_shadow_color=”#f3f5f9″ custom_padding=”60px|0px|60px|0px” prev_background_color=”#ffffff”][et_pb_row admin_label=”Title Row” custom_padding=”0px|||” custom_margin=”0px|||” _builder_version=”3.9″][et_pb_column type=”4_4″][et_pb_text admin_label=”Known Limitations” _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”22px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|” header_2_text_color=”#fc7222″]<\/p>\n
Known Limitations<\/span><\/h2>\n
- \n
- Do not use special characters in Extension names or BLF labels.<\/span><\/li>\n
- BLF Layout: On Fanvil X4\/5 devices the first button is reserved for MWI indication and the second for Headset toggle (on\/off).<\/li>\n<\/ul>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_width=”on” width_unit=”off” custom_width_percent=”100%” _builder_version=”3.9″ module_alignment=”center”][et_pb_column type=”4_4″][et_pb_text admin_label=”Title” _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”40px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|”]<\/p>\n
The phone has successfully been configured for 3CX.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"
[et_pb_section bb_built=”1″ admin_label=”Hero Section” disabled_on=”on|on|” _builder_version=”3.9″ use_background_color_gradient=”on” background_color_gradient_start=”#fafafa” background_color_gradient_end=”#c0bcbc” background_color_gradient_type=”radial” background_image=”https:\/\/www.voipon.co.uk\/gb\/wp-content\/uploads\/2019\/09\/voipon-buying-with-us.jpg” custom_margin=”0px||30px|” custom_padding=”30px||30px|” next_background_color=”#ffffff”][et_pb_row _builder_version=”3.9″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”1_2″][et_pb_text _builder_version=”3.9″ text_text_color=”#ffffff” header_font=”Poppins||||||||” header_text_color=”#ffffff” header_font_size=”36px” header_line_height=”1.3em” background_layout=”dark” animation_style=”fade”] How to Guide Configure Fanvil X Series for 3CX [\/et_pb_text][et_pb_text _builder_version=”3.9″ text_font=”Poppins||||||||” text_text_color=”#ffffff” text_font_size=”18px” text_line_height=”1.6em” background_layout=”dark” animation_style=”fade” animation_delay=”100ms”] A quick guide to auto provisioning Fanvil X Series with […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/pages\/50724"}],"collection":[{"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/comments?post=50724"}],"version-history":[{"count":16,"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/pages\/50724\/revisions"}],"predecessor-version":[{"id":50811,"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/pages\/50724\/revisions\/50811"}],"wp:attachment":[{"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/media?parent=50724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- BLF Layout: On Fanvil X4\/5 devices the first button is reserved for MWI indication and the second for Headset toggle (on\/off).<\/li>\n<\/ul>\n
- IP Phone BLF\/DSS assignment<\/a><\/span>, global for all devices of the extension<\/span><\/li>\n
- Press\u00a0\u201cView\u201d<\/b>\u00a0to access the\u00a0\u201cAuto Provisioning\u201d<\/b>\u00a0stage.<\/span><\/li>\n
- The phone is now ready to be provisioned – you can boot up the phone anywhere in the world with access to the internet.<\/span><\/li>\n
- You can make sure that the extension is ready to be configured via RPS by checking the\u00a0\u201cEvent Log\u201d<\/b>\u00a0from the dashboard:<\/span><\/li>\n<\/ol>\n
- Navigate to the 3CX Management Console\u00a0\u21d2\u00a0\u201cPhones\u201d<\/b>\u00a0and press\u00a0\u201c+ Add Phone\u201d<\/b>.<\/span><\/li>\n
- Click\u00a0\u201cOK\u201d<\/b>. The phone configures\u00a0automatically and will reboot to finalise the setup.<\/span><\/li>\n<\/ol>\n
- All major provisioning settings are pre-populated. If your PBX has multiple network cards, select to which network this IP Phone is connected.<\/span><\/li>\n
- Go to\u00a03CX Management Console \u21d2\u00a0\u201cPhones\u201d<\/b>\u00a0page. The new phone will be marked in\u00a0Bold.<\/span><\/li>\n<\/ol>\n
- RPS – For phones on remote networks that will connect directly to 3CX and use STUN.<\/span><\/li>\n<\/ul>\n
- Fanvil X2C<\/strong><\/a>\/ X2P<\/strong><\/a><\/li>\n