{"id":50784,"date":"2021-03-01T11:11:17","date_gmt":"2021-03-01T11:11:17","guid":{"rendered":"https:\/\/www.voipon.co.uk\/gb\/?page_id=50784"},"modified":"2021-03-01T16:54:35","modified_gmt":"2021-03-01T16:54:35","slug":"ip-phone-blf-dss-assignment","status":"publish","type":"page","link":"https:\/\/www.voipon.co.uk\/gb\/ip-phone-blf-dss-assignment\/","title":{"rendered":"IP Phone BLF\/DSS assignment"},"content":{"rendered":"

[et_pb_section bb_built=”1″ admin_label=”Hero Section” disabled_on=”on|on|” _builder_version=”3.9″ use_background_color_gradient=”on” background_color_gradient_start=”#fafafa” background_color_gradient_end=”#c0bcbc” background_color_gradient_type=”radial” background_image=”https:\/\/www.voipon.co.uk\/gb\/wp-content\/uploads\/2019\/09\/voipon-buying-with-us.jpg” custom_margin=”0px||30px|” custom_padding=”30px||30px|” next_background_color=”#ffffff”][et_pb_row _builder_version=”3.9″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.9″ text_text_color=”#ffffff” header_font=”Poppins||||||||” header_text_color=”#ffffff” header_font_size=”36px” header_line_height=”1.3em” background_layout=”dark” animation_style=”fade”]<\/p>\n

How to Guide<\/h1>\n

IP Phone BLF\/DSS Keys Assignment<\/strong><\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”3.9″ text_font=”Poppins||||||||” text_text_color=”#ffffff” text_font_size=”18px” text_line_height=”1.6em” background_layout=”dark” animation_style=”fade” animation_delay=”100ms”]<\/p>\n

A quick guide to IP Phone BLF\/DSS assignment.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Our Services” _builder_version=”3.9″ custom_padding=”20px|0px|20px|0px” saved_tabs=”all” prev_background_color=”#000000″ next_background_color=”#f3f5f9″][et_pb_row admin_label=”Title Row” custom_padding=”0px|||” custom_margin=”0px|||” _builder_version=”3.9″][et_pb_column type=”4_4″][et_pb_text admin_label=”Title” _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”40px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|”]<\/p>\n

Introduction<\/h2>\n

Starting from v15.5 SP1 the provisioning of BLFs for IP phones has been extended to configure Line keys as well as BLFs. From the management console, going through an extension\u2019s properties \u2192 \u00a0BLF tab, one can set BLFs of various types which are then provisioned.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Web Design CTA” _builder_version=”3.9″ background_color=”#f3f5f9″ box_shadow_style=”preset7″ box_shadow_horizontal=”0px” box_shadow_vertical=”-20px” box_shadow_color=”#f3f5f9″ custom_padding=”60px|0px|60px|0px” prev_background_color=”#ffffff” next_background_color=”#ffffff”][et_pb_row admin_label=”Title Row” custom_padding=”0px|||” custom_margin=”0px|||” _builder_version=”3.9″][et_pb_column type=”4_4″][et_pb_text admin_label=”Step 1″ _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”22px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|” header_2_text_color=”#fc7222″]<\/p>\n

Line Keys<\/h2>\n

The Line key button is self-explanatory and allows to create a new call\/line from the phone. It also blinks on inbound calls. There used to be two line key buttons enforced by the provisioning template for all supported phones. Now it is no longer mandatory, you can have none or as many as you wish.\u00a0Note\u00a0<\/span>that when the 3CX Client is used in CTI mode (legacy CTI), BLFs set as Line keys are mandatory on position 1 and 2! If you are using the Web client they may be placed anywhere or omitted.\u00a0Snom Note<\/span>: It is advised to have at least 2 BLF keys set as Line keys to make attendant transfers easy for the device user.<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Web Design CTA” _builder_version=”3.9″ background_color=”#ffffff” box_shadow_style=”preset7″ box_shadow_horizontal=”0px” box_shadow_vertical=”-20px” box_shadow_color=”#f3f5f9″ custom_padding=”60px|0px|60px|0px” prev_background_color=”#f3f5f9″ next_background_color=”#f3f5f9″][et_pb_row admin_label=”Title Row” custom_padding=”0px|||” custom_margin=”0px|||” _builder_version=”3.9″][et_pb_column type=”4_4″][et_pb_text admin_label=”Step 2″ _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”22px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|” header_2_text_color=”#fc7222″]<\/p>\n

BLF<\/span><\/h2>\n

The Busy Lamp Field (BLF) has three functions: when pressed it dials someone\u2019s extension and can also be used to ease transfers, color and flashing status changes according to the supervised extension (idle, ringing or busy) thus providing call information, and when the extension is ringing you can pickup the call.<\/span><\/p>\n

To be able to pick up someone\u2019s call\u00a0see\u00a0Managing Call Pick-Up Permissions<\/a><\/span>\u00a0for more information.<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Web Design CTA” _builder_version=”3.9″ background_color=”#f3f5f9″ box_shadow_style=”preset7″ box_shadow_horizontal=”0px” box_shadow_vertical=”-20px” box_shadow_color=”#f3f5f9″ custom_padding=”60px|0px|60px|0px” prev_background_color=”#ffffff” next_background_color=”#ffffff”][et_pb_row admin_label=”Title Row” custom_padding=”0px|||” custom_margin=”0px|||” _builder_version=”3.9″][et_pb_column type=”4_4″][et_pb_text admin_label=”Step 3″ _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”22px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|” header_2_text_color=”#fc7222″]<\/p>\n

Speed Dial<\/span><\/h2>\n

Speed dials are used to dial extension numbers only, no presence information will be displayed on the light indicator.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Web Design CTA” _builder_version=”3.9″ background_color=”#ffffff” box_shadow_style=”preset7″ box_shadow_horizontal=”0px” box_shadow_vertical=”-20px” box_shadow_color=”#f3f5f9″ custom_padding=”60px|0px|60px|0px” prev_background_color=”#f3f5f9″ next_background_color=”#f3f5f9″][et_pb_row admin_label=”Title Row” custom_padding=”0px|||” custom_margin=”0px|||” _builder_version=”3.9″][et_pb_column type=”4_4″][et_pb_text admin_label=”Step 4″ _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”22px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|” header_2_text_color=”#fc7222″]<\/p>\n

Custom Speed Dial<\/span><\/h2>\n

Custom Speed dials are used to dial any external number or dial code. When adding a Custom Speed Dial, the user must dial the number, \u00a0and a First Name and Last Name that will be used in the label is displayed on screens. No light indicator will be used.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Web Design CTA” _builder_version=”3.9″ background_color=”#f3f5f9″ box_shadow_style=”preset7″ box_shadow_horizontal=”0px” box_shadow_vertical=”-20px” box_shadow_color=”#f3f5f9″ custom_padding=”60px|0px|60px|0px” prev_background_color=”#ffffff” next_background_color=”#ffffff”][et_pb_row admin_label=”Title Row” custom_padding=”0px|||” custom_margin=”0px|||” _builder_version=”3.9″][et_pb_column type=”4_4″][et_pb_text admin_label=”Step 4″ _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”22px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|” header_2_text_color=”#fc7222″]<\/p>\n

Profile Status<\/span><\/h2>\n

Profile Status BLFs allows to change the extension\u2019s status to the one specified: Available, Away, Do Not Disturb, Lunch, or Business Trip. No light indicator will be used.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Web Design CTA” _builder_version=”3.9″ background_color=”#ffffff” box_shadow_style=”preset7″ box_shadow_horizontal=”0px” box_shadow_vertical=”-20px” box_shadow_color=”#f3f5f9″ custom_padding=”60px|0px|60px|0px” prev_background_color=”#f3f5f9″ next_background_color=”#f3f5f9″][et_pb_row admin_label=”Title Row” custom_padding=”0px|||” custom_margin=”0px|||” _builder_version=”3.9″][et_pb_column type=”4_4″][et_pb_text admin_label=”Step 4″ _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”22px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|” header_2_text_color=”#fc7222″]<\/p>\n

Queue Status<\/span><\/h2>\n

The Queue Status BLF allows to change the extension\u2019s global queue \u00a0Logged In status to the one specified, either Logged In or Logged Out. No light indicator will be used<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Web Design CTA” _builder_version=”3.9″ background_color=”#f3f5f9″ box_shadow_style=”preset7″ box_shadow_horizontal=”0px” box_shadow_vertical=”-20px” box_shadow_color=”#f3f5f9″ custom_padding=”60px|0px|60px|0px” prev_background_color=”#ffffff”][et_pb_row admin_label=”Title Row” custom_padding=”0px|||” custom_margin=”0px|||” _builder_version=”3.9″][et_pb_column type=”4_4″][et_pb_text admin_label=”Step 4″ _builder_version=”3.9″ text_font=”Ubuntu||||||||” text_font_size=”16px” text_line_height=”1.8em” header_2_font=”Montserrat|700|||||||” header_2_font_size=”22px” header_2_line_height=”1.4em” text_orientation=”center” max_width=”810px” module_alignment=”center” custom_margin=”0px||0px|” custom_padding=”0px||0px|” header_2_text_color=”#fc7222″]<\/p>\n

Shared Parking<\/span><\/h2>\n

The Shared Parking BLF allows to park a call to the shared park slot specified, or to unpark a call from this slot. Light indicator is used to represent call parked.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

[et_pb_section bb_built=”1″ admin_label=”Hero Section” disabled_on=”on|on|” _builder_version=”3.9″ use_background_color_gradient=”on” background_color_gradient_start=”#fafafa” background_color_gradient_end=”#c0bcbc” background_color_gradient_type=”radial” background_image=”https:\/\/www.voipon.co.uk\/gb\/wp-content\/uploads\/2019\/09\/voipon-buying-with-us.jpg” custom_margin=”0px||30px|” custom_padding=”30px||30px|” next_background_color=”#ffffff”][et_pb_row _builder_version=”3.9″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″][et_pb_text _builder_version=”3.9″ text_text_color=”#ffffff” header_font=”Poppins||||||||” header_text_color=”#ffffff” header_font_size=”36px” header_line_height=”1.3em” background_layout=”dark” animation_style=”fade”] How to Guide IP Phone BLF\/DSS Keys Assignment [\/et_pb_text][et_pb_text _builder_version=”3.9″ text_font=”Poppins||||||||” text_text_color=”#ffffff” text_font_size=”18px” text_line_height=”1.6em” background_layout=”dark” animation_style=”fade” animation_delay=”100ms”] A quick guide to IP Phone BLF\/DSS assignment. [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section bb_built=”1″ admin_label=”Our […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/pages\/50784"}],"collection":[{"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/comments?post=50784"}],"version-history":[{"count":4,"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/pages\/50784\/revisions"}],"predecessor-version":[{"id":50809,"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/pages\/50784\/revisions\/50809"}],"wp:attachment":[{"href":"https:\/\/www.voipon.co.uk\/gb\/wp-json\/wp\/v2\/media?parent=50784"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}