Creating Trunks to VoIPon Services
Registering your 3CX server with our services is a very simple process, simply follow the below instructions to get your system up and running in minutes.
Registering with VoIPon is split into the below sections:
• Routing your VoIPon incoming number to your 3XC server
• Choosing VoIPon in the 3CX list of providers
• Entering your unique account details for a secure connection
• Firewall test (to ensure there are no port issues preventing some services from working)
• Configuring your outbound dialling rule
• Register the Line
Routing your VoIPon incoming number to your 3XC server
You will now need to log into your VoIPon Account to configure your incoming number. Log into your VoIPon Account, and click “My Account”
Click the number you wish to route, on the next page select the routing type “Route to VoIPon ID”
The below page is a summary of the routing type of your incoming number.
In order for the authentication process to function correctly in steps 3, you will need your unique VoIPon account details. To find this information, please log into your account, and select the VoIPon ID with your curser.
A small popup box will appear with these credentials.
Please note this down, as this will come in handy later
Choosing VoIPon in the 3CX list of providers
In the 3CX Phone Management console click on the ‘Add VoIP ’ link in the Lines section in the left hand menu.
In the name field, enter a friendly name for this VoIPon account and choose the VoIPon from the list. In this example we have used VoIPon_Test, but you can it anything you wish.
Now click next.
The registrar/Proxy Hostname will be pre-filled. Compare these with the details that you have received from VoIPon and check that these are indeed correct.
Click Next to continue.
Entering your unique account details for a secure connection
In the VOIP External number field, enter the VoIP line number that has been assigned to you by VoIPon.
Now enter the Authentication ID/user name and password of your VoIPon account.
You can configure how inbound calls should be routed in the ‘Route inbound calls section’. You do not need to change any of the other options included in the other sections.
Click Next to continue.
3CX Phone System will now perform a firewall check. 3CX will connect with a public 3CX firewall check server (firewallcheck.3cx.com) and will check that it can send and receive UDP data on port 5060 (for SIP), port 3478 (for STUN) and port 9000 to 9016 (for up to 8 simultaneous calls, default setting). If it can, the firewall check will succeed. If it does not, the firewall check will fail and you will have to edit your firewall
You can skip the test and modify your firewall configuration later, but you will not be able to make or receive calls via this provider until you pass the firewall check.
Configuring your outbound dialling rule
On the next page, you will be asked for a prefix so as to create an outbound rule for VoIPon.
Select the “Create outbound rule” check box and enter the dialling prefix in the “With prefix” text box. To make calls via VoIPon, precede the number to be dialled with this prefix.
Please see below example:
Please also note you can set a range of extension to be able to use this outbound route. We have just used extension 102 as an example. Click OK , and then return to the manage VOIP lines section.
Register the line
It is very important that you click “Register the Line”. Otherwise outbound calls will not work.
Provided your have followed the above steps, and that you have call credit on your VoIPon account, you should now be able to make outgoing calls.
You should also find you are able to receive calls using the number from your VoIPon account.