How to use SMS Callback
Send an SMS to the official Callback number. The SMS will ONLY contain the number you wish to reach.
After a few seconds, your mobile phone will ring. When you answer the call, you will be connected to your destination. Please note that in order to use this service you have to be using the mobile number matching your VoIPon ID.
You can update your mobile number online when required.
• Do I pay roaming charges? So long as you use a local mobile phone you WILL NOT pay any roaming charges.
• Do I have to dial any codes or prefixes? All you have to do is send an SMS containing the destination number to our Callback number.
• Can I use multiple mobile phones? You can only use one mobile phone at the same time. If you have changed your mobile number you can change your SMS Callback preferences accordingly online.
• Do I need to configure an IP Phone to use SMS Callback? No you do not. A VoIPon ID, in this case, is used solely as an account balance to pay for your SMS Callback call. As and when you require, the same VoIPon ID can also be configured on an IP Phone to make VoIP calls.