First you will have to reset your voicemail pin.
After you have reset your voicemail pin, you can access your voicemail messages and options by dialing 9200 from your VoIP phone. You can also access these voicemail messages by dialing:
0845 004 9200 or +44 (0)20 7043 9200 from a traditional telephone.
At the prompt please enter your voicemail pin (set in the first step above). You will be prompted for your VoIPon ID when dialing from any traditional telephone whilst trying to access your voicemail messages.
For similar voicemail related guides, see:
- Manage My Voicemail