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This window displays detail information button about Missed, Received and Placed calls.

 

 

Settings_0072

 

 

 

 

 

Extension:

 

Order call details by selected gloCOM Extension

 

Example: If gloCOM monitors multiple Extensions select preferred Extension to view its details only or 'Select All' to display call details for all

Field Type: Select box

 

 

 

Date:

 

Order call details by date they were placed

 

Example: Select 'Today' to display all calls placed today, 'Yesterday' to display calls placed yesterday ...

Field Type: Select box

 

 

 

 

 

 

Enter text to search for:

 

Search Call History data for specific word/phrase

 

Example: Type 'Caller ID', 'Extension' or 'Date/Time' information here and click on 'Search' button to view all History details matching the term

Field Type: [a-z][0-9]

 

 

 

Display All:

 

Display all History Details

 

Example: After performing a search on History Details, ones matching the term will be displayed only. To display all History Details back again, click this button

Field Type: Button

 

 

 

Match whole word:

 

Enabling this option will search for entire word in History Details

 

Example: If this option is enabled, and you are searching for a term 'wood', all History details with a word 'wood' in them will  be displayed. But all messages with word 'wooden' etc.. will be missed

Field Type: Check box

 

 

 

 

 

 

Call History Details:

 

History Details list

 

Example: This area displays all History Details depending on Filter and Search settings. Data is ordered by 'Caller ID', 'Extension', 'Date/Time' and 'Duration' information

Field Type: Display

 

 

 

 

 

 

Call:

 

Calls selected Extension under History Details List

 

Example: Select an entry displayed under History Details List and click this button to call that Extension

Field Type: Button

 

 

 

Delete selected:

 

Deletes selected entry from the History Details List

 

Example: Select an entry displayed under History Details List and click this button to permanently delete call details from the History List

Field Type: Button

 

 

 

Export to CSV:

 

Export Call History to a '.csv' file

 

Example: Click this button to export displayed History Details to a '.csv' file on your Desktop

Field Type: Button