Add/Edit DID

A click on 'Add/Edit' will open standard DID options

Table 5.3. Add/Edit DID

Field Description Example Field Type

Trunk:

Select the trunk DID will pickup the calls from

If you select '2554433' for example, DID will wait for any incoming calls over that trunk and then will pass the call further based on the settings below

 Select box

DID/Channel (start):

Provide a DID number here ( e.g. 55510205)

 If selected 'Trunk' is PSTN or VOIP, set the line number here [0-9]

Destination:

PBXware destination DID will transfer all calls to (Extensions, IVRs, Queues, Voicemails, Remote Access, Conferences and even to Fax to Email service)

   Select box

Value:

Destination extension all DID calls will be transferred to.

 If 'Destination'='Extension', set the extension number here(e.g. 1002). In case 'Destination'='IVR', set the IVR extension number here [0-9]


[Tip] Tip

If using 'Fax to email', set 'Value' field to email address ([email protected]) or extension number (1002). If extension number is used, fax will go to email address associated to the extension. In order to send fax remotely set this field to 'remote:fax'