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Voicemail:
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Voice inbox access code. This number is dialed to access extension voice inbox (extension PIN required) |
From extension 1000 dial '*123' to access extension 1000 voice inbox. When asked for PIN, provide PIN set for this extension |
[0-9] |
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General Voicemail:
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Access code for general voice mailbox. This number is used for checking your voice inbox from any system Extension |
Dial '*124'. Enter your Extension number and PIN when asked for it |
[0-9] |
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Voicemail Transfer:
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Access code for transferring active calls to any system voice box |
During active conversation dial '*125 + $EXTENSION' to transfer calling party to system $EXTENSION number voice box |
[0-9] |
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Agent Static Login:
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Access code used for static agent login |
Dial '*200 + $QUEUE' from extension '1000' to login that extension into a specific Queue |
[0-9] |
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Agent Static Logout:
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Access code used for static Agent logout |
Dial '*201 + $QUEUE' from extension '1000' to logout that extension from specific Queue |
[0-9] |
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Agent Dynamic Login:
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Access code used for dynamic Agent login |
Dial '*202 + $AGENT_NUMBER' from extension '1000' to login into Queue as an Agent. Provide Agent PIN number when asked for it. Dynamic login means that connection has to be active all the time - Agent is not to hangup his connection or new login will be required. |
[0-9] |
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Agent Dynamic Callback Login/Logout:
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Access code used for dynamic callback Agent login |
Dial '*203 + $AGENT_NUMBER' from extension '1000' to login into Queue as an Agent. Provide Agent PIN number when asked for it. Dynamic login means that connection has to be active all the time - Agent is not to hangup his connection or new login will be required. |
[0-9] |
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Last Caller:
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Access code for dialling the last Extension that was calling you |
If Extension '1000' was the last extension calling you, dial '*149' from your Extension. Message 'The number to call your line was $EXTENSION. To call this number press 1' will be played. Press '1' dial this destination. |
[0-9] |
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Instant Recording:
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Access code for instant call recording |
During active conversation dial '*159' to start recording conversation |
[0-9] |
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Monitoring:
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Access code for monitoring active calls |
If Extensions '1000' and '1001' are in conversation, dial '*199 + 1000' to listen the ongoing conversation |
[0-9] |
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Speakerphone Page:
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Access code for transmitting a message to multiple phones via their loudspeakers |
Dial '*399' to speakerphone all Extensions defined under Enhanced Services |
[0-9] |
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Single Speakerphone Page:
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Access code for transmitting a message to phone loudspeaker |
Dial '*400 + $EXTENSION' to transmit a message to provided extension (phone) loudspeaker |
[0-9] |
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Speed Dial:
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Speed Dial enables faster dialing by entering access code and dual number speed dialing code. Speed Dialing Codes can be entered by clicking Settings: Servers and then clicking on Speed Dial button |
Dial '*130 + XX' where XX represents speed dialing code associated to some extension |
[0-9] |
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Other Networks:
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Access code for accessing other PBXware networks |
Dial '*188 + $NETWORK + $EXTENSION' to dial number $EXTENSION or $NETWORK (e.g. '*188 8 1000'). NOTE: 'Trunk' and 'Other Network' must already be set |
[0-9] |
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Enable Call Forwarding:
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Access code for enabling Call Forwarding Enhanced Service |
Dial '*71 + $EXTENSION' to forward all calls to $EXTENSION number. This number can be local Extension or Proper/Mobile number (e.g. '*71 1001' or '*71 55510205') |
[0-9] |
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Disable Call Forwarding:
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Access code for disabling Call Forwarding Enhanced Service |
Dial '*72' to disable this service (Extension number not required) |
[0-9] |
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Block CallerID:
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Access code to block other users from seeing your CallerID |
Dial '*67' to block displaying your CallerID |
[0-9] |
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Block CallerID once:
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Access code for blocking only first next call from displaying CallerID |
Dial '*81' to block only next call from seeing your CallerID |
[0-9] |
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Unblock CallerID:
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Access code to unblock your CallerID after it has been blocked |
Dial '*68' to unblock your CallerID |
[0-9] |
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Call Park:
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Access code for parking active calls |
During active conversation dial '#700'. The call will be parked on first available Call Park Extension (e.g. 701). Parked call can be picked up from any system Extension by dialing parked Extension ('701') |
[0-9] |
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Call Park Start:
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Start Extension for call parking service |
If set to '701' all calls will be parked on Extensions '701' to 'Call Park End' |
[0-9] |
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Call Park End:
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End Extension for call parking service |
If set to '720' all calls will be parked on Extensions 'Call Park Start' to '720' |
[0-9] |
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Music On Hold:
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Access code for playing Music On Hold sound files |
Dial '*388' to play 'default' Music On Hold class sound files |
[0-9] |
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Echo Audio Read:
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Access code for echo audio test |
Dial '*398' and talk. Everything you say is returned back so the server response time can be checked |
[0-9] |
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Record Greeting:
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Record greeting or any other sound file that can be used in PBXware |
Dial '*301' and after the beep say the message that you want to record |
[0-9] |
