Queue Agents

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This window offers options for administering queue agents account, gloCOM is registered to.

 

 

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To add/edit/delete queue agents - click on the corresponding button on the right side. Appropriate window will open with following options:

 

 

 

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Agent name:

 

A custom agent name as provided in PBXware interface

 

Example: Provide 'Agent Smith' here for example

Field Type: [a-z][0-9]

 

 

 

Agent number:

 

Agent number as provided in PBXware interface

 

Example: Provide 1004 here for example

Field Type: [0-9]