Service Plans

This screen lists all Service Plans with the following details

Table 18.1. Service Plans

Field	Description	Example	Field Type
Name:	Service plan name	Euro	Display
	Edits the service plan	Click to edit a service plan configuration	Button
	Deletes a service plan from the system	Click to delete a service plan from the system	Button

Add/Edit Service Plan

These options fine tune the service plan with details such as minimum and connection charge, grace period and inclusive minutes

Table 18.2. Add/Edit Service Plan

Field	Description	Example	Field Type
Service Plan Name:	Service plan name	If service plan name is 'Euro', select this name under 'Service Plan' under extensions to apply it to that Extension	[a-z][0-9]
TBD:	Should Time Based Dialing be applied to the current Service Plan	Yes, No, N/A	Option buttons
Minimum charge:	Minimum charge applied to each made call regardless of the call duration	If call is made, no matter how much it lasts, this 'minimum charge' will be applied	[0-9]
Connection charge:	Charge applied to any call that leaves the system (regardless if other party answers or not)	If this charge is set to 0.4, each call that leaves the system will be charged that amount regardless if other party answers the call or not	[0-9]
Total Inclusive Minutes:	Total number of inclusive minutes assigned to a service plan	If this field is set to '5', each user assigned to this service plan will have 5 free minutes of call time to any location. NOTE: 'Minimum charge' and 'Connection charge' will be applied if set.	[0-9]
Grace Period:	Number of seconds at the beginning of a call that are not charged	If grace period is set to 10, and call lasted 15 seconds, only 5 seconds of the call will be charged	[0-9]
Billing:	Billing type (MINIMUM_CHARGED/CHARGE_EVERY_$SECONDS)	If '30/6' is selected, and you've made the call which lasted 12 seconds, it will be billed as if you've made a 30 seconds call. If the call lasted for 39 seconds - it will be billed as if the call lasted 42 seconds (30 + 6 + 6 = 42)	Select box

Rates

These options set incoming/outgoing rates per each known destination

Table 18.3. Rates

Field	Description	Example	Field Type
Destination Group:	Destination Group name	Mobile	Display
	Edits the Destination Group charges	Click to edit a Destination Group charges	Button

Upload/Download

Destination Group rates can be easily uploaded and download from the server. Update the .CSV file on your desktop, click on 'Browse' button, select the file and click on 'Upload' button.

	Tip
	CSV file must be in following format (Code,"Route","Destination","Outbound","Inbound"). For example 93,"Afghanistan","mobile"

To download rates file from the server just click on 'Download CSV' button.

Routes

Click on a letter under a 'Routes' navigation 'B' for example and select 'Bosnia and Herzegovina'. A list of 'Destination Groups' will be displayed under 'Destination Group'. Click on a 'Edit' button to edit the Destination Groups charges.

	Tip
	If Time Based Dialing is turned on, you will enter charging for all TBD rules

Table 18.4. Routes

Field	Description	Example	Field Type
Outbound:	Destination group outbound charge	If you have edit the 'Mobile' destination group and set this options to 5.00000, this rate will be applied to all made calls to Mobile destination	[0-9]
Inbound:	Destination group inbound charge	If you have edit the 'Mobile' destination group and set this options to 5.00000, this rate will be applied to all received calls from this Mobile destination	[0-9]
Inclusive:	Should inclusive minutes be calculated for this destination	If this option is enabled, inclusive minutes will be applied when dialling of receiving calls from this location	Option buttons

Enhanced Services

Enhanced Services set here will be applied to all users assigned with this Service Plan. For example, if 'Euro' Service Plan is set to have only 'Call Forwarding' enabled, all users with 'Euro' Service Plan will have 'Call Forwarding' enabled only.

For more on Enhanced Services please click Enhanced Services

Destinations

Destinations set here will be applied to all users assigned with this Service Plan. For example, if 'Euro' Service Plan is set to have 'UK: Proper' destination allowed only, all users with 'Euro' Service Plan will be able to call only 'UK: Proper'

For more on Destinations please click Destinations