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Polycom SoundStation IP5000 IP Conference Phone

55 Based on 2 ratings.
23/08/2022 £324.70 exc. VAT
389.64 inc. VAT
Availability:In stock for next day delivery
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Polycom SoundStation IP5000 IP Conference Phone

The Polycom SoundStation IP5000 provides a cost-effective, HD sound quality solution for both small conference rooms and executive offices. The IP5000 features Polycom HD Voice technology, broad SIP interoperability, and a modern design that fits into any office environment.

Polycom IP5000 Key Features

  • Polycom HD Voice
  • Polycom Acoustic Clarity technology
  • 3 sensitive microphones, with 360° coverage
  • 7ft microphone pickup for conference rooms with up to 6 participants
  • Advanced IP feature support
  • Robust interoperability – compatible with most SIP call platforms
With Polycom HD Voice technology, the SoundStation IP5000 conference phone boosts productivity and reduces listener fatigue by turning ordinary conference calls into crystal-clear, interactive conversations. As the IP5000 captures all the frequencies of the human voice, conference calls sound natural without jitter or interference.
Polycom SoundStation IP5000 Conference Phone Technical Specifications


  • IEEE 802.3af Power over Ethernet (built in)
  • Optional external universal AC power supply kit: 100-240V, 0.4A, 48V/19W


  • Size (pixels): 248 x 68 (W x H)
  • White LED backlight with custom intensity control


  • Standard 12-key keypad
  • Context-dependent soft keys: 4
  • On-hook/Off-hook, redial, mute, volume up/down
  • 5-way navigation Menu

Audio Features

  • Loudspeaker
  • Frequency: 250 – 7,000 HZ 
  • Volume: Adjustable to peak volume 84 dB at 1/2 meter distance
  • Voice activity detection
  • Comfort noise fill
  • DTMF tone generation / DTMF event RTP payload
  • Low-delay audio packet transmission
  • Adaptive jitter buffers
  • Packet loss concealment
  • Acoustic echo cancellation
  • Background noise suppression
  • Supported Codecs
  • G.711 (A-law and µ-law)
  • G.729a (Annex A, B)
  • G.722
  • iLBC

Call Handling Features

  • Shared call / bridged line appearance
  • Busy Lamp Field (BLF)
  • Distinctive incoming call treatment / call waiting
  • Call timer
  • Call transfer, hold, divert (forward), pickup
  • Called, calling, connected party information
  • Advanced Local three-way conferencing
  • (conference, join, split, hold, resume)
  • One-touch speed dial, redial
  • Call waiting
  • Remote missed call notification
  • Automatic off-hook call placement
  • Do not disturb function

Other Features

  • Local feature-rich GUI
  • Time and date display
  • Corporate Directory Access (search, dial,
  • save to local directory)
  • Convenient volume adjustment keys
  • User-configurable contact directory and call
  • history (missed, placed, and received)
  • Customizable call progress tones
  • Wav file support for call progress tones 
  • Unicode UTF-8 character support. Multilingual  user interface encompassing Simplified Chinese, Danish, Dutch, English (Canada / US / UK), French, German, Italian,  Japanese, Korean,
  • Norwegian, Polish, Portuguese, Russian,
  • Slovenian, Spanish, Swedish

Network and Provisioning

  • Ethernet 10/100 Base-T
  • IP Address Configuration: DHCP and Static IP
  • Time synchronization with SNTP server
  • FTP / TFTP / HTTP / HTTPS server-based  central provisioning for mass deployments.
  • Provisioning server redundancy supported.
  • Web portal for individual unit configuration
  • QoS Support -- IEEE 802.1p/Q tagging (VLAN),  Layer 3 TOS and DSCP
  • Network Address Translation (NAT)
  • support -  static
  • RTCP support (RFC 1889)
  • Event logging
  • Local dial plan
  • Hardware diagnostics
  • Status and statistics
  • User selectable ringer tones
  • Field upgradeable
  • Transport Layer Security (TLS)
  • Encrypted configuration files
  • Digest authentication
  • Password login
  • Support for URL syntax with password for boot  server
  • HTTPS secure provisioning
  • Support for signed software executables


  • CE Mark
  • EN60950-1
  • IEC60950-1
  • UL60950-1
  • CAN/CSA C22.2 No.60950-1-03
  • AS/NZS60950-1
  • RoHS Compliant


  • FCC Part 15 (CFR 47) Class B
  • ICES-003 Class B
  • EN55022 Class B
  • CISPR22 Class B
  • AS/NZS CISPR22 Class B
  • VCCI Class B
  • EN22024

Protocol Support

IETF SIP (RFC 3261 and companion RFCs)

Product Ships With

  • Conference Phone Console
  • 25 foot Ethernet cable
  • Quick Start Guide

Optional AC Power Kit Ships With

  • Universal Power Supply
  • 7 foot region-specific power cord
  • Power Insertion Cable

Environmental Conditions

  • Operating temperature: 41 – 104 degrees F
  • (5 – 40 degrees C)
  • Relative humidity: 20% – 85% (noncondensing)
  • Storage temperature: -22 – 131 degrees F
  • (-30 – 55 degrees C)


1 year 

Specifications Tab

The IP5000 is perfect for small conference rooms where less people occupy the space. The sound quali.. See full review 5 TEXT_OF_5_STARS Date Added: Thursday 06 July, 2017
A brilliant piece of hardware. Smaller and lighter than I had expected (as compared to a previous an.. See full review 5 TEXT_OF_5_STARS Date Added: Tuesday 04 October, 2011

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