Click Fraud Polycom VVX 410 Gigabit Business Media Phone
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Polycom VVX 410 Gigabit Business Media Phone (VVX410)

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Key Features
  • Voice activity detection
  • Comfort noise generation
  • Low-delay audio packet transmission

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Please Note: This item is now discontinued. We recommend the Polycom VVX 411 Gigabit Business Media Phone (VVX411) as an alternative.
Please Note: Polycom VVX IP Phones are PoE (Powered-Over-Ethernet) and do not include a mains Power Supply. If mains power is required, this can be added via the drop down menu above.

Polycom VVX 410 Gigabit Business Media Phone

The Polycom VVX 410 Gigabit Business Media Phone is an expandable multimedia IP business phone that offers crystal clear communications, and intuitive colour user interface for minimal training, improved collaborative functionality with other business media and greater user productivity.

Polycom VVX 410 Gigabit Business Media Phone Key Features

  • Up to 12 SIP accounts
  • 2 Ethernet Gigabit Ports
  • Back-lit 3.5 Colour screen
  • Intuitive Colour User Interface
  • RJ9 earpiece socket
  • Power over Ethernet with optional external PSU
  • Voicemail compatible
  • Polycom HD sound
  • Expandable using up to three expansion modules
Polycom VVX 410 Business Media Phone - Technical Specifications

User interface features

  • Backlit 3.5" color LCD
    (320 x 240) resolution
  • Voicemail support 2
  • WebKit-based Browser
  • Adjustable base height
  • Unicode UTF-8 character support.
    Multilingual user interface including
    Chinese, Danish, Dutch, English (Canada/
    US/UK), French, German, Italian,
    Japanese, Korean, Norwegian, Polish,
    Portuguese, Russian, Slovenian, Spanish,
    and Swedish

Audio Features

  • Polycom HD Voice technology delivers
    life-like voice quality for each audio pathhandset, the hands-free speakerphone,
    and the optional headset
  • Polycom®
    Acoustic Clarity™ technology
    providing full-duplex conversations,
    acoustic echo cancellation and
    background noise suppression
    - Type 1 compliant (IEEE 1329 full duplex)
  • Frequency response – 150 Hz – 7 kHz for
    handset, optional headset and handsfree speakerphone modes
  • Codecs: G.711 (A-law and μ-law),
    G.729AB, G.722, G.722.1, G.722.1C, iLBC
  • Individual volume settings with visual
    feedback for each audio path
  • Voice activity detection
  • Comfort noise generation
  • DTMF tone generation (RFC 2833 and
  • Low-delay audio packet transmission
  • Adaptive jitter buffers
  • Packet loss concealment

Headset and handset compatibility

  • Dedicated RJ-9 headset port
  • Hearing aid compatibility to ITU-T P.370
    and TIA 504A standards
  • Compliant with ADA Section 508
    Subpart B 1194.23 (all)
  • Hearing aid compatible (HAC) handset for
    magnetic coupling to hearing aids
  • Compatible with commercially-available
    TTY adapter equipment

Call handling features

  • 12 lines (programmable line keys)
  • Shared call/bridged line appearance
  • Busy Lamp Field (BLF)
  • Flexible line appearance (one or more
    line keys can be assigned for each
    line extension)
  • Distinctive incoming call treatment/
    call waiting
  • Call timer and call waiting
  • Call transfer, hold, divert (forward), pickup
  • Called, calling, connected
    party information
  • Local three-way audio conferencing
  • One-touch speed dial, redial
  • Remote missed call notification
  • Do not disturb function
  • Electronic hook switch capable
  • Local configurable digit map/dial plan

Open Application Form

  • WebKit enabled full browser that
    supports HTML5, CSS, SSL security,
    and JavaScript
  • Supports Polycom Apps SDK and API
    for third-party business and personal
  • Bundled with Polycom UC Software:
    - Corporate Directory Access
    using LDAP
    - Local Voice Call Recording on USB
    flash drive
    - Visual Conference Management

Network and Provisioning

  • SIP Protocol Support
  • SDP
  • IETF SIP (RFC 3261 and companion RFCs)
  • Two-port Gigabit Ethernet switch
    - 10/100Base-TX across LAN and
    PC Ports
    - 1000Base-TX available on VVX410
    - Conforms to IEEE802.3-2005 (Clause
    40) for Physical Media Attachment
    - Conforms to IEEE802.3-2002 (Clause
    28) for Link Partner Auto-Negotiation
  • Manual or dynamic host configuration
    protocol (DHCP) network setup
  • Time and date synchronization
    using SNTP
  • FTP/TFTP/HTTP/HTTPS serverbased central provisioning for mass
  • Provisioning and call server
    redundancy supported
  • QoS Support – IEEE 802.1p/Q tagging
    (VLAN), Layer 3 TOS, and DHCP
  • VLAN-CDP, DHCP VLAN discovery,
    LLDP-MED for VLAN discovery
  • Network Address Translation (NAT)–
    support for static configuration and
    "Keep-Alive" SIP signaling
  • RTCP and RTP support
  • Event logging
  • Syslog
  • Hardware diagnostics
  • Status and statistics reporting
  • IPv4
  • TCP
  • UDP


  • 802.1X Authentication and EAPOL
  • Media encryption via SRTP
  • Transport Layer Security (TLS)
  • Encrypted configuration files
  • Digest authentication
  • Password login
  • Support for URL syntax with password for
    boot server address
  • HTTPS secure provisioning
  • Support for signed software executables


  • Built-in auto sensing IEEE 802.3 af Power
    over Ethernet (Class 2)
  • Energy-saving after hours mode
  • External Universal AC Adapter (optional),
    48VDC; 12W


  • FCC Part 15 (CFR 47) Class B
  • ICES-003 Class B
  • EN55022 Class B
  • CISPR22 Class B
  • VCCI Class B
  • EN55024
  • EN61000-3-2; EN61000-3-3
  • NZ Telepermit
  • Korea KC3
  • Russia GOST-R
  • Brazil ANATEL
  • Australia A & C Tick
  • ROHS compliant


  • UL 60950-1
  • CE Mark
  • CAN/CSA C22.2 No 60950-1
  • EN 60950-1
  • IEC 60950-1
  • AS/NZS 60950-1
  • ICASA (add)
  • CITC (add)

Operating Conditions

  • Temperature: 0 to 40°C (+32 to 104°F)
  • Relative Humidity: 5% to 95%,

Storage Temperature

  • 40 to +70°C (-40 to +160°F)

Polycom VVX 300 comes with:

  • VVX 400 console
  • Handset with handset cord
  • Network (LAN) Cable - CAT-5E
  • Quick Start Guide
    - A ferrite clamp is included in the box
    - Open Source OFFER is included in
    the box


  • 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D)

Part Numbers

  • 2200-46157-025 – VVX 400 WW PoE
  • 2200-46162-025 – VVX 410 WW PoE


  • 2.0 lbs (0.9 kg)

Unit Box Dimensions

  • 12 x 8.25 x 4.25 in
  • 3.1 lbs (1.4 kg)

Master carton quantity

  • Ten (10)

Country of Origin

  • China


  • One (1)Year

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Do you need a power supply? This phone is PoE (Powered-Over-Ethernet) and does not include a mains Power Supply. If you require a PSU please select one from the drop down box on this page.