Click Fraud Sangoma PBXact UC25 Phone System - 25 users
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Sangoma PBXact UC25 Phone System - 25 users

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05/07/2022 £470.80 exc. VAT
564.96 inc. VAT
Availability: Usually ships in 2 to 3 weeks
Key Features
  • Ideal for Small Office Deployments
  • Supports 25 Extensions
  • Network Ports: 4x GB Ethernet & 1x VGA

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Brand: Sangoma
Available Options:
Available Product Options:
PBXact 3rd Party Phones Module:
PBXact Call Center Module:
XactView V3 20 User Packs:
XactView V3 Additional Locations:
XactView V3 Queue Licenses:
PBXact Support:
PBXact Remote Install:
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Please Note: This product has an availability of 2 weeks from the point of order.

Sangoma PBXact UC25 Phone System - 25 users

The Sangoma PBXact UC25 Phone System is Sangoma's smallest on-premise based appliance built specifically for small businesses looking to seamlessly integrate IP phones and VoIP trunks. The PBXact UC25 offers a wide range of advanced features, which aims to improve employee collaboration and productivity.

Sangoma PBXact UC25 Key Features

  • Ideal for Small Office Deployments 
  • Supports 25 Extensions / Users & 15 Simultaneous Calls 
  • Built-in Auto-provisioning with Sangoma IP Phones (Including 3rd Party Options) 
  • Management Ports: 1x Serial Console (RJ45) & 3x USB 
  • Network Ports: 4x GB Ethernet & 1x VGA
Sangoma PBXact UC25 Phone System (25 users) - Technical Specifications

Included Sangoma Modules

  • All PBXact appliances includes the follow enhanced modules:
    • Call Recording Reports
    • Class of Service
    • Conference Pro
    • Extension Routing
    • Fax Pro
    • Park Pro
    • Page Pro
    • SysAdmin Pro
    • Voicemail Notify
    • Voicemail Reports
    • XMPP Pro


  • Unlimited auto-attendant / IVR
  • Flexible time-based call routing
  • Class of Service
  • User management and group creation
  • Fax Pro – unlimited inbound / outbound fax-to-email
  • Hunt / Ring groups with pre-call announcement
  • Music-on-hold
  • Voicemail-to-email
  • Voicemail blasting
  • Directory
  • Customisable announcements
  • Built-in multi-language IVR, voicemail and announcements
  • Multi-language admin GUI and end user device support (UCP and IP phones)
  • Calling queues (ACD/IVR)
  • Built-in calendar used for call-based routing (Holiday and office hours routing)
  • Enhanced timezone support
  • Call Recording Reports
  • Call logging interface
  • Secure communications (SRTP/ TLS)

Call Features

  • Unlimited conference bridge & control
  • Follow me / Find me calling
  • HotDesking
  • Intercom
  • Enhanced Paging (Page Pro): Valet style, scheduled with custom recording
  • Call Parking / Call Pickup
  • Caller-ID
  • Do-not-disturb
  • Call Forward
  • Call Waiting
  • Call History and CDR
  • Speed Dial
  • Caller Blacklist
  • Multi-parking lot (Park Pro)

Unified Communications

  • End User Control Panel (Dashboard):
    • Conference rooms
    • Voicemail control
    • WebRTC phone with chat
    • IP Phone programmable button customisation (EPM for UCP)
    • Fax dashboard
    • Call forwarding, call-waiting, DND and follow-me control
  • Presence
  • Zulu UC Desktop Integration
    • Desktop softphone (Windows & Mac): call, team chat, fax, SMS, presence
    • Click-to-Call from browser, email client and CRM
    • Screen-Pop for helpdesk and CRM
  • Mobile Client
    • iOS/Android Support
    • Presence Control
  • CRM Integration
    • SugarCRM, SuiteCRM, SalesForce, Zoho
    • Click-to-call, call history, call recording, screen-pop

Telephone Features

  • Built-in Auto-Provisioning with redirect service (Included with Sangoma IP Phones)
  • EndPoint Manager – centralised tool for IP phone provisioning for customisation and configuration (Included with Sangoma IP Phones)

Call-Center Features (Built-in)

  • Call Queuing (ACD)
  • Advanced Ring Strategies
  • Caller Announcement
  • Agent wrap-up time
  • Max- Queue callers
  • CRM Integration
  • Call Recording

Licensed Add-ons (Additional Fee)

  • XactView Wallboard – user status view and call control
  • Queue – call center statistics, barging, call-override, advanced call-center reporting
  • EndPoint Manager for non-Sangoma Phones
  • Professional greetings
  • Web Call-back
  • Outbound campaign (Call-center feature)
  • Appointment Reminder
  • Outbound Call Limiting
  • Hotel Property Management

Protocol and PSTN Support

  • SIP V1/V2, IAX2
  • ISDN PRI (T1/E1), Analog, BRI with telephony cards (Sold as option)

Codec Support

  • Software: ulaw, alaw, gsm, g.722, g.726, slin, ilbc and g.729


  • 4x GB Ethernet ports
  • 1x VGA
  • 3x USB ports
  • 1x serial console (RJ45)
  • Unit dimensions: 127 x 127 x 50mm (WxDxH)
  • Unit weight: 0.68kgs (1.5lbs)
  • External universal AC/DC power brick

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